Legal
Privacy Policy
Last updated: June 2026
1. Introduction
Lumivux LLC ("Lumivux," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. Please read this policy carefully. By using our site, you consent to the practices described herein.
2. Information We Collect
Information you provide directly: • Full name • Email address • Shipping and billing address • Phone number • Payment information (processed securely by our payment processor — we do not store full card details) • Age verification confirmation Information collected automatically: • IP address • Browser type and version • Device type and operating system • Pages visited, time on page, and click behaviour • Referring URLs • Cookie and tracking data
3. How We Use Your Information
We use the information we collect solely to: • Process and fulfil your orders • Send order confirmations and shipping notifications • Respond to enquiries sent to [email protected] • Verify age eligibility • Detect and prevent fraud • Comply with legal obligations • Improve our website and customer experience • Send marketing communications only where you have explicitly opted in
4. Cookies
We use cookies and similar technologies to operate our site. These include essential cookies required for the site to function (including age verification session storage), analytics cookies, and optional marketing cookies. You may control cookie preferences through your browser settings. Disabling essential cookies may impair site functionality.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to any third party. We may share your information only with: • Payment processors, solely to process transactions • Shipping carriers, solely to fulfil orders • Analytics providers (such as Google Analytics), in anonymised or aggregated form • Legal or regulatory authorities, if required to do so by law or valid legal process All third-party service providers are contractually required to protect your information and use it only for specified purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of 5 years for legal and tax compliance purposes.
7. Your Rights — California Residents (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA): • The right to know what personal information we collect, use, disclose, or sell • The right to request deletion of your personal information, subject to certain exceptions • The right to opt out of the sale of your personal information (we do not sell personal information) • The right not to be discriminated against for exercising your privacy rights To exercise any of these rights, submit a written request to [email protected]. We will respond within 45 days as required by law.
8. Security
We implement commercially reasonable technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure. We cannot guarantee absolute security and are not responsible for unauthorised access beyond our reasonable control.
9. Minors
Our site is not directed at any person under the age of 21. We do not knowingly collect personal information from anyone under 21. If you believe we have inadvertently collected information from a minor, contact us immediately at [email protected] and we will delete such information promptly.
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised date. Your continued use of the site after any changes constitutes your acceptance of the updated policy.
12. Contact
For any privacy-related questions or requests: Lumivux LLC 1998 Port Edward Circle Newport Beach, CA 92660 [email protected]